FAQ
- Shipping
- What are my options for shipping?
- Vedic Farm uses UPS, USPS, Fedex and airline cargo for product shipping. All shipping costs will be charged at checkout for UPS, USPS, and Fedex. If you request airline cargo, customers will be expected to pay for shipping at the time of pickup.
- Payment
- When is payment due for orders?
- Customers will have the ability to for their order directly through the website or through Zelle. If paying through Zelle, please make payment to the following email account: info.vedicfarmllc@gmail.com
- Return Policy
- What is Vedic Farm’s return policy?
- We take great care in ensuring that our fresh produce is of the highest quality when it leaves our farm. If, however, you receive any item that does not meet your expectations in terms of freshness or quality, please contact us within 24 hours of receiving your order. We will gladly evaluate the situation and work towards a satisfactory resolution.
- As fresh produce is perishable, we are unable to accept returns or provide refunds for items that have been properly delivered and are in good condition. It is important to inspect your order upon delivery and store the produce appropriately to maintain its freshness and quality.
- If you have any concerns or questions about your fresh produce, we encourage you to contact our customer service team. We are here to assist you and find a suitable solution to ensure your satisfaction.
- Orders
- Is there a minimum order amount?
- In order for Vedic Farm to be able to fulfill an order, we require a minimum retail order amount of $75 (not including shipping).
- Who is eligible for wholesale pricing?
- Our wholesale pricing is specifically designed for businesses and not available to retail customers. It is intended for retailers, distributors, restaurants, and other commercial entities that require larger quantities of our products.
- If you are a business looking to purchase our products at wholesale prices, we would be delighted to provide you with further details and discuss your specific requirements. Please contact our wholesale department or fill out our wholesale application form on our website to initiate the process.